Remote Tax Return Specialist (1040 Expert)

Intuit, Inc.; Lansing (MI); Remote; USD 26,000 - 33,000; Part time

Job summary

Intuit, Inc. is seeking a tax professional for a virtual, customer-facing role to assist TurboTax customers with tax preparation, advice, and explanations of tax terms. The position supports 20+ hours per week and requires strong communication, empathy, and knowledge of tax regulations.

Candidates should have 2+ years of federal/state return experience, an active PTIN, and the ability to work remotely from the United States. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years of experience preparing federal and state individual 1040 returns for 30+ clients per season using tax software.
• Active PTIN required or ability to obtain.
• State licenses/certificates/permits/bonds as needed.
• Willing and able to work minimum of 20 hours per week.
• Knowledge of Circular 230 and tax compliance rules.

Responsibilities

• Interact with customers via video and audio tools in a professional, friendly manner.
• Provide tax advice and full-service return preparation and signature.
• Explain tax terms and guide customers using plain language.
• Document customer interactions and resolve inquiries.
• Complete required training and development as determined by the business.

Skills

Tax preparation

Customer service

Video communication

Bilingual English/Spanish

Problem solving

Tools

Smartlook

Job description

Intuit, Inc. is seeking a tax professional for a virtual, customer-facing role to assist TurboTax customers with tax preparation, advice, and explanations of tax terms. The position supports 20+ hours per week and requires strong communication, empathy, and knowledge of tax regulations.

Candidates should have 2+ years of federal/state return experience, an active PTIN, and the ability to work remotely from the United States. Bilingual English/Spanish is a plus.