Remote Tax Specialist & 1040 Expert

Intuit, Inc.; Lansing (MI); A distancia; USD 28.000 - 39.000; A tiempo parcial

Descripción de la vacante

Intuit, Inc. is seeking a virtual tax professional to help TurboTax customers complete federal and state returns with expert guidance. The role emphasizes clear explanations of tax terms and a high standard of customer service while usingIntuit tools and video communications.

Candidates should have tax preparation experience, be capable of working remotely, and be willing to train on company policies and new products. The position offers flexible hours and performance-based rewards.

Formación

• 2+ years of recent federal and state individual 1040 tax return experience.
• Active PTIN and ability to obtain state licenses.
• Willing to work at least 20 hours per week.
• Proficient with technology and basic software.

Responsabilidades

• This is a virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Create high quality customer interactions with empathy and tax expertise.
• Document customer interactions and meet KPI metrics.

Conocimientos

Tax preparation

Customer service

Video communication

Bilingual English/Spanish

Descripción del empleo

Intuit, Inc. is seeking a virtual tax professional to help TurboTax customers complete federal and state returns with expert guidance. The role emphasizes clear explanations of tax terms and a high standard of customer service while usingIntuit tools and video communications.

Candidates should have tax preparation experience, be capable of working remotely, and be willing to train on company policies and new products. The position offers flexible hours and performance-based rewards.