Remote Tax Pro & TurboTax Expert for 1040 Returns

Intuit, Inc.; Southfield (MI); Remote; USD 25,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a virtual tax professional with TurboTax experience to guide customers through federal and state returns. You will explain tax basics, provide accurate calculations, and support customers via video interactions.

Candidates should have 2+ years of recent tax prep, a PTIN, and strong communication skills. The role requires at least 20 hours per week and US residency.

Qualifications

• 2+ years of experience preparing federal and state 1040 returns for at least 30 clients per season.
• Active PTIN required.
• Proficient with technology; strong computer skills.
• Willing to work a minimum of 20 hours per week.
• Strong written and verbal communication.
• Knowledge of Circular 230 is a plus.

Responsibilities

• This is a virtual, customer-facing role; you will use video tools to interact with customers.
• Help TurboTax customers with tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality customer interactions using empathy and tax expertise.
• Utilize government sites and resources to provide accurate answers.
• Document customer interactions and outcomes.
• Aim to meet KPI metrics and Big Bet Goals.
• Participate in pilot tests, projects, and training as needed.
• Complete required training and professional development.

Skills

Tax preparation

Customer service

Communication

Problem solving

Fast-paced environment

Job description

Intuit, Inc. is seeking a virtual tax professional with TurboTax experience to guide customers through federal and state returns. You will explain tax basics, provide accurate calculations, and support customers via video interactions.

Candidates should have 2+ years of recent tax prep, a PTIN, and strong communication skills. The role requires at least 20 hours per week and US residency.