Remote Tax Pro & Return Expert

Intuit, Inc.; Pineville (LA); Remote; USD 31,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax professional for a virtual, customer-facing role focused on TurboTax. You will guide customers through tax preparation, provide explanations, and deliver excellent service using our video tools.

The ideal candidate has 2+ years of federal/state 1040 prep experience, a PTIN, strong communication skills, and the ability to work at least 20 hours weekly from the United States. Bilingual English/Spanish is a plus.

Qualifications

• Two or more years of recent federal and state 1040 tax return preparation for at least 30 clients per season.
• Must possess or be able to obtain PTIN and comply with Circular 230.
• Willing and able to work a minimum of 20 hours per week and reside in the United States.

Responsibilities

• Virtual, customer-facing role using our video communications software to interact with customers.
• Provide tax advice and full service return preparation and signature.
• Explain tax and technical terms in everyday language.
• Document customer interactions and maintain high-quality service.
• Meet KPIs, participate in pilots and trainings as needed.

Skills

Tax preparation

Customer service

Communication

Problem solving

Tech proficiency

Bilingual (English/Spanish)

Job description

Intuit, Inc. is seeking a tax professional for a virtual, customer-facing role focused on TurboTax. You will guide customers through tax preparation, provide explanations, and deliver excellent service using our video tools.

The ideal candidate has 2+ years of federal/state 1040 prep experience, a PTIN, strong communication skills, and the ability to work at least 20 hours weekly from the United States. Bilingual English/Spanish is a plus.