Remote Tax Pro — Virtual Prep & Expert Guidance

Intuit, Inc.; Columbus (GA); Remote; USD 26,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. is hiring for a virtual tax professional to assist customers with federal and state 1040 returns using TurboTax. The role focuses on expert tax guidance, accurate return preparation, and clear explanations of tax terms, delivered through video and other digital tools.

Qualifications include 2+ years of tax prep experience, active PTIN, state licenses, and strong communication skills. A minimum of 20 hours per week is required; US residency is mandatory.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Must possess or be able to obtain relevant State licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and computer software.
• Excellent verbal and written communication skills.
• Strong customer service, empathy and professional demeanor.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using Smartlook to interact with customers.
• Provide tax advice, full service return preparation and signature, and product/software inquiries.
• Create high quality customer interactions and experiences with clear explanations of tax terms.
• Utilize government resources and team expertise to deliver accurate answers in everyday language.
• Document customer interactions and support compliance with procedures and policies.
• Meet KPI metrics and participate in pilots and trainings as required.

Skills

Tax preparation

Customer service

Video/phone communication

Problem solving

Bilingual (English/Spanish)

Tools

TurboTax software

Smartlook

Job description

Intuit, Inc. is hiring for a virtual tax professional to assist customers with federal and state 1040 returns using TurboTax. The role focuses on expert tax guidance, accurate return preparation, and clear explanations of tax terms, delivered through video and other digital tools.

Qualifications include 2+ years of tax prep experience, active PTIN, state licenses, and strong communication skills. A minimum of 20 hours per week is required; US residency is mandatory.