Remote Tax Pro — 1040 Prep & Guidance

Intuit, Inc.; Fayetteville (AR); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role assisting TurboTax users with tax preparation and expert guidance. You will use video communications to interact with customers, provide tax explanations, and ensure accurate returns.

The role requires 2+ years of federal/state tax return experience, PTIN eligibility, and strong communication skills. A minimum of 20 hours per week is expected, with training and development provided.

Qualifications

• 2+ years of experience preparing federal and state individual 1040 returns.
• Must possess or be able to obtain related state licenses/certifications.
• Active PTIN is required or must be obtainable.
• Able to work minimum 20 hours per week.
• Strong communication skills, both verbal and written.

Responsibilities

• Provide expert guidance, tax preparation, and explanations of tax terms to customers.
• Perform full service return preparation and signature for TurboTax customers.
• Respond to product/software questions and tax calculations.
• Create high quality customer interactions with empathy and clear explanations.
• Document customer interactions and follow company procedures.
• Meet KPI metrics and participate in training and development as required.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

Education

High school diploma or equivalent

PTIN holder or eligible

Tools

TurboTax or similar tax software

Video/phone interaction tools

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role assisting TurboTax users with tax preparation and expert guidance. You will use video communications to interact with customers, provide tax explanations, and ensure accurate returns.

The role requires 2+ years of federal/state tax return experience, PTIN eligibility, and strong communication skills. A minimum of 20 hours per week is expected, with training and development provided.