Remote Tax Pro: Expert Tax Prep & Guidance

Intuit, Inc.; Warren (MI); Remote; USD 31,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax preparation, advice, and explanations of tax terms. You will interact via video to provide accurate guidance and help customers complete their returns.

Requirements include 2+ years of 1040 preparation experience, a valid PTIN, and state licenses or certifications. This role requires 20+ hours weekly, remote within the United States, with strong communication and problem-solving skills.

Qualifications

• 2+ years of federal and state individual 1040 tax return experience.
• Active PTIN required.
• Willingness to obtain state licenses/certifications.

Responsibilities

• This is a virtual, customer-facing role; you will be using our video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and respond to product/software inquiries.
• Document customer interactions and work toward KPI metrics and goals.
• Participate in training, pilots, and professional development as required.

Skills

Tax preparation

Customer service

Verbal & written communication

Video/remote interaction

Problem solving

Bilingual English/Spanish

Education

PTIN holder

State licenses/certifications

Job description

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax preparation, advice, and explanations of tax terms. You will interact via video to provide accurate guidance and help customers complete their returns.

Requirements include 2+ years of 1040 preparation experience, a valid PTIN, and state licenses or certifications. This role requires 20+ hours weekly, remote within the United States, with strong communication and problem-solving skills.