Remote Tax Pro (CPA/EA) - TurboTax Specialist

Intuit, Inc.; Westminster (MD); Remote; USD 38,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with federal and state returns in a remote, customer-facing capacity. You will provide tax advice, perform full-service preparation, and answer product questions using clear, everyday language.

The role requires an active CPA/EA/Attorney credential, 2+ years of recent 1040 prep experience, and a willingness to work at least 20 hours per week. PTIN and state licenses are required or obtainable.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney.
• 2+ years of federal/state 1040 prep experience for 30+ clients per season using commercial software.
• Must have or obtain state licenses/certifications.
• Must possess PTIN.

Responsibilities

• This is a virtual, customer-facing role using video communications to assist customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax and technical terms in plain language; document customer interactions.

Skills

Tax expertise

Customer service

Video/audio communication

Bilingual EN/ES

Strong communication

Tech savvy

Education

CPA/EA/Practicing Attorney

Tools

Video conferencing (Smartlook)

Tax software (TurboTax)

General computer literacy

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with federal and state returns in a remote, customer-facing capacity. You will provide tax advice, perform full-service preparation, and answer product questions using clear, everyday language.

The role requires an active CPA/EA/Attorney credential, 2+ years of recent 1040 prep experience, and a willingness to work at least 20 hours per week. PTIN and state licenses are required or obtainable.