Remote Tax Pro (CPA/EA) - Expert Prep

Intuit, Inc.; Fresno (CA); A distancia; USD 40.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cash bonus

Equity rewards

Benefits

Descripción de la vacante

Intuit, Inc. is seeking a highly skilled tax professional to assist TurboTax customers in a remote capacity. You will guide users through federal and state returns, provide tax explanations, and perform full-service preparation and signature when needed.

You will rely on your CPA/EA/Attorney credentials and extensive tax knowledge to deliver high-quality, empathetic support, ensuring compliance and customer satisfaction while meeting performance KPIs.

Formación

• Active unrestricted credential (CPA/EA/Practicing Attorney) with tax preparation experience.
• 2+ years preparing federal/state individual 1040 returns for 30+ clients per season using tax software.
• Able to obtain state licenses/certificates as needed.
• Must have PTIN and be willing to work at least 20 hours/week.

Responsabilidades

• Interact with customers via video using proactive, empathetic communication.
• Provide tax advice and full-service return preparation and signature.
• Answer product questions and explain tax terms in everyday language.
• Document interactions and adhere to company policies and KPI goals.
• Participate in training, pilots, and skill development as required.

Conocimientos

CPA/EA/Practicing Attorney credential

Tax preparation

Customer service

Video support

Bilingual English/Spanish

PTIN

Educación

CPA/EA/Attorney credential

Descripción del empleo

Intuit, Inc. is seeking a highly skilled tax professional to assist TurboTax customers in a remote capacity. You will guide users through federal and state returns, provide tax explanations, and perform full-service preparation and signature when needed.

You will rely on your CPA/EA/Attorney credentials and extensive tax knowledge to deliver high-quality, empathetic support, ensuring compliance and customer satisfaction while meeting performance KPIs.