Remote Tax Pro - CPA/EA Expert for TurboTax Guidance

Intuit, Inc.; Asheville (NC); Remote; USD 34,000 - 51,000; Part time

Job summary

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers remotely. You will guide them through tax preparation, explain tax terms, and deliver accurate advice using online video tools. The role emphasizes customer delight and brand empowerment.

Requirements include an active unrestricted credential (CPA/EA/Attorney), 2+ years of federal/state 1040 prep, and ability to work at least 20 hours weekly. Remote work supported across the United States.

Qualifications

• Must possess active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years of federal/state individual 1040 30+ returns per season with tax software.
• Willing to obtain related state licenses or bonds.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice and full service return preparation and signature.
• Answer product/software questions and perform tax calculations.

Skills

Tax preparation

Customer service

Verbal communication

Written communication

Problem solving

Video/phone communication

Bilingual English/Spanish

Tech savvy

Education

Active CPA/EA/Attorney credential

State licenses/permits

Tools

Commercial tax preparation software

Job description

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers remotely. You will guide them through tax preparation, explain tax terms, and deliver accurate advice using online video tools. The role emphasizes customer delight and brand empowerment.

Requirements include an active unrestricted credential (CPA/EA/Attorney), 2+ years of federal/state 1040 prep, and ability to work at least 20 hours weekly. Remote work supported across the United States.