Remote Tax Pro (CPA/EA) & TurboTax Expert

Intuit, Inc.; Columbia Township (MO); Remote; USD 40,000 - 51,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will provide expert tax guidance, perform full service return preparation, and explain complex tax terms in plain language.

The role emphasizes customer empathy, quality interactions, and adherence to company policies while meeting KPI targets. Applicants must hold an active unrestricted credential (CPA/EA/Practicing Attorney), have 2+ years of 1040 preparation experience for many clients, and

Qualifications

• Active unrestricted credential: CPA, EA, or practicing attorney with strong tax preparation experience.

Responsibilities

• Interact with customers via video; provide tax advice and full service return preparation.
• Explain tax terms and provide guidance using plain language.
• Document interactions and adhere to company policies and KPIs.
• Complete required training and development as determined by the business.

Skills

Communication skills

Tax preparation expertise

Customer service

Technology proficiency

Bilingual English/Spanish (a plus)

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax

Tax software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will provide expert tax guidance, perform full service return preparation, and explain complex tax terms in plain language.

The role emphasizes customer empathy, quality interactions, and adherence to company policies while meeting KPI targets. Applicants must hold an active unrestricted credential (CPA/EA/Practicing Attorney), have 2+ years of 1040 preparation experience for many clients, and