Remote Tax Pro (CPA/EA): Expert Prep & Guidance

Intuit, Inc.; Suwanee (GA); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax professional to help TurboTax customers complete their returns in a remote, virtual setting. You will provide expert guidance, perform full-service preparation, and explain tax concepts in clear terms.

This role emphasizes customer empathy, accuracy, and adherence to policy while supporting multiple locations across the U.S. You must hold an active CPA/EA/Attorney credential with 2+ years of experience and be willing to work at least 20 hours per week.

Qualifications

• This role requires an active unrestricted credential (CPA/EA or practicing attorney) with strong tax prep experience.
• Minimum 2+ years of federal/state 1040 preparation for at least 30 clients per season using professional tax software.
• Must hold or be able to obtain relevant state licenses, certificates, permits, or bonds.
• Active PTIN and knowledge of Circular 230 are required.
• Willing to work a minimum of 20 hours per week; comfortable with video interactions.
• English and Spanish bilingual abilities are a plus.

Responsibilities

• Provide tax guidance and full-service return preparation and signature via virtual tools.
• Answer questions about taxes and TurboTax products using everyday language.
• Document customer interactions and ensure high quality service.
• Meet KPI metrics and participate in training and program pilots.

Skills

Active CPA/EA/Attorney credential

Tax preparation expertise

Excellent communication

Bilingual English/Spanish (adv)

Education

State licenses/certifications

Tools

Commercial tax software

Job description

Intuit, Inc. is seeking a tax professional to help TurboTax customers complete their returns in a remote, virtual setting. You will provide expert guidance, perform full-service preparation, and explain tax concepts in clear terms.

This role emphasizes customer empathy, accuracy, and adherence to policy while supporting multiple locations across the U.S. You must hold an active CPA/EA/Attorney credential with 2+ years of experience and be willing to work at least 20 hours per week.