Remote Tax Expert — CPA/EA, Full-Service Prep

Jobtome; Aurora (IL); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Bonus potential

Equity rewards

Benefits

Job summary

Intuit is seeking a qualified tax professional to assist TurboTax customers remotely. You will provide expert guidance, tax preparation, and explanations of tax terms while delivering high-quality customer experiences.

The role requires active unrestricted credentials (CPA/EA/Practicing Attorney), strong communication skills, and the ability to work at least 20 hours per week. Training and compliance requirements apply.

Qualifications

• Must possess active unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality interactions using deep tax knowledge and empathy.
• Use government sites and resources to find right answers in everyday language.
• Follow procedures and policies to troubleshoot tax inquiries.
• Document customer interactions and meet KPI metrics.
• Participate in pilots and training programs as required.

Skills

Tax preparation

Customer service

Video conferencing

Bilingual English/Spanish

Tools

Commercial tax software

Job description

Intuit is seeking a qualified tax professional to assist TurboTax customers remotely. You will provide expert guidance, tax preparation, and explanations of tax terms while delivering high-quality customer experiences.

The role requires active unrestricted credentials (CPA/EA/Practicing Attorney), strong communication skills, and the ability to work at least 20 hours per week. Training and compliance requirements apply.