Remote Tax Pro (CPA/EA/Attorney) — Expert Returns

Intuit, Inc.; Murfreesboro (TN); Remote; USD 40,000 - 51,000; Part time

Job summary

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax preparation, advice, and product inquiries. You will guide clients through complex returns with high-quality interactions, using video and secure platforms.

Applicants must hold an active credential (CPA/EA/Attorney), have 2+ years of federal/state 1040 prep experience, and be able to work at least 20 hours per week. A remote role with standards-based training is provided.

Qualifications

• Must possess active unrestricted credential: EA, CPA, or Practicing Attorney with tax prep experience.
• 2+ years of recent federal/state 1040 prep for 30+ clients per season with tax software.
• Must hold or be able to obtain state licenses/certificates/permits.
• Must have an active PTIN and be willing to work at least 20 hours/week.

Responsibilities

• Virtual, customer-facing role using video communications to assist TurboTax customers.
• Provide tax advice, full service returns, product questions, and tax calculations.
• Create high-quality interactions with empathy and expertise in tax prep.
• Utilize government sites and team resources to deliver accurate answers.
• Document interactions and meet KPI metrics and project goals.

Skills

Customer service

Video calls

Communication

Tax knowledge

Tools

Video software

Tax software

Job description

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax preparation, advice, and product inquiries. You will guide clients through complex returns with high-quality interactions, using video and secure platforms.

Applicants must hold an active credential (CPA/EA/Attorney), have 2+ years of federal/state 1040 prep experience, and be able to work at least 20 hours per week. A remote role with standards-based training is provided.