Remote Tax Pro (CPA/EA/Attorney) | Expert Returns

Intuit, Inc.; Florida; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly qualified tax professional to assist TurboTax customers with federal and state returns in a remote, virtual role.

You will provide expert tax guidance, perform full service return preparation and signatures, and respond to product inquiries with clear, actionable explanations. Candidates must hold an active unrestricted credential (CPA/EA/Practicing Attorney) and have at least 2 years of relevant experience.

Qualifications

• Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain related State licenses, certificates, permits, or bonds.

Responsibilities

• This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.
• Help TurboTax customers who are working on their tax returns or have delegated their tax returns with tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality customer interactions and experiences that instill confidence using deep customer empathy and extensive tax knowledge.
• Utilize government websites and professional resources to deliver the right answer in everyday language.
• Document customer interactions and work toward meeting KPI metrics and Big Bet Goals.
• Participate in pilot testing and training as needed.

Job description

Intuit, Inc. is seeking a highly qualified tax professional to assist TurboTax customers with federal and state returns in a remote, virtual role.

You will provide expert tax guidance, perform full service return preparation and signatures, and respond to product inquiries with clear, actionable explanations. Candidates must hold an active unrestricted credential (CPA/EA/Practicing Attorney) and have at least 2 years of relevant experience.