Remote Tax Operations Specialist

Aprio; Phoenix (AZ); Hybrid; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Flexible Spending Account

401k with Profit Sharing

Parental Leave

Tuition Assistance & CPA support

Discretionary incentive compensation

Wellness program

Remote and Hybrid options

Job summary

Aprio's Tax Operations team seeks a Tax Support Specialist to join our centralized Delivery Team. You will provide national support to the Tax Department, optimizing efficiency, client experience and quality control, interacting with team members across the firm.

This role emphasizes accurate records, secure handling of information, and reliable delivery of tax returns via SafeSend or secure email, with potential overtime; a positive, detail-oriented mindset helps us uphold our standards.

Qualifications

• Experience with SafeSend or similar tax applications is preferred.
• Available to work overtime (evenings and weekends), as needed.
• Ability to manage and prioritize assigned work using exemplary time-management and task-prioritization skills.
• Ability to work independently
• Demonstrates ability to multi-task and turnaround assigned work accurately and in a timely manner
• Excellent administrative and computer literacy skills
• Strong organizational and customer service skills
• Effective communication and interpersonal skills
• Strong attention to detail with the ability to self-review
• Positive, can-do attitude and ability to work under pressure and meet deadlines

Responsibilities

• Electronically deliver tax returns via SafeSend Returns or secure email to clients
• Create a high-quality client experience via professional, timely and respectful communication and troubleshooting
• Maintain accurate and up-to-date records in firm workflow software
• Utilize firm workflow software to move tax jobs through firm processes
• Perform quality control review for completeness and accuracy of your own work
• Secure and protect Personally Identifiable Information in accordance with firm policy
• Provide standby support to other centralized teams
• Undertake ad-hoc tasks and other unique duties as assigned to support the overall objectives of the team and supported leaders

Skills

Time management

Multitasking

Independent work

Communication

Customer service

Attention to detail

Organizational skills

Positive attitude

Working under pressure

Tools

SafeSend

Job description

Aprio's Tax Operations team seeks a Tax Support Specialist to join our centralized Delivery Team. You will provide national support to the Tax Department, optimizing efficiency, client experience and quality control, interacting with team members across the firm.

This role emphasizes accurate records, secure handling of information, and reliable delivery of tax returns via SafeSend or secure email, with potential overtime; a positive, detail-oriented mindset helps us uphold our standards.