Remote Tax Expert — Virtual Return Prep & Support

Intuit, Inc.; McAllen (TX); Remoto; USD 30.000 - 39.000; Tempo integral

Resumo da vaga

Intuit, Inc. seeks a tax professional with experience in federal and state 1040 returns to assist TurboTax customers in a virtual environment. You will provide expert tax guidance, explain tax terms, and help with full-service return preparation and signatures.

The role emphasizes clear communication, empathy, and adherence to training and compliance standards. You will document interactions, meet KPIs, and may participate in pilot projects and ongoing up-skilling; 20+ hours weekly and US

Qualificações

• 2+ years of experience preparing federal and state 1040 returns for at least 30 clients per season.
• Active PTIN required.
• Willing and available to work a minimum of 20 hours per week.
• Bilingual English/Spanish is a plus.
• Must reside in the United States.

Responsabilidades

• This is a virtual, customer-facing role using video software to interact with customers.
• Provide tax advice and full-service return preparation and signature.
• Explain tax and software terms in everyday language and document interactions.
• Meet company KPI metrics and participate in pilot testing and training.

Conhecimentos

Tax preparation

Customer service

Bilingual English/Spanish

Formação

PTIN license/certification

Ferramentas

Video conferencing (Smartlook)

Descrição da vaga

Intuit, Inc. seeks a tax professional with experience in federal and state 1040 returns to assist TurboTax customers in a virtual environment. You will provide expert tax guidance, explain tax terms, and help with full-service return preparation and signatures.

The role emphasizes clear communication, empathy, and adherence to training and compliance standards. You will document interactions, meet KPIs, and may participate in pilot projects and ongoing up-skilling; 20+ hours weekly and US