Remote Tax Pro: Expert Returns & Friendly Guidance

Intuit, Inc.; Scottsdale (AZ); Remote; USD 29,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. seeks a customer-focused tax professional to assist TurboTax users remotely with returns, explanations, and guidance on tax terms. This role emphasizes clear communication, empathy, and accurate tax preparation support in a virtual setting.

Responsibilities include helping customers complete their 1040s, answering product questions, and documenting interactions while meeting KPI targets. Must have tax prep experience and available to work at least 20 hours per week in the United

Qualifications

• 2+ years of experience preparing federal and state 1040 returns for at least 30 clients per season using commercial software.
• Active PTIN and state licenses/certificates where required.
• Knowledge of Circular 230; able to work 20+ hours per week.
• Proficient with technology; strong verbal and written communication.

Responsibilities

• Virtual, customer-facing role using video software to assist customers.
• Provide tax advice, full service return prep, and product inquiries.
• Explain tax terms in everyday language; document interactions.
• Meet KPIs and participate in pilots and training as required.

Skills

Tax preparation

Customer service

Video interactions

Tech proficiency

Bilingual English/Spanish (plus)

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. seeks a customer-focused tax professional to assist TurboTax users remotely with returns, explanations, and guidance on tax terms. This role emphasizes clear communication, empathy, and accurate tax preparation support in a virtual setting.

Responsibilities include helping customers complete their 1040s, answering product questions, and documenting interactions while meeting KPI targets. Must have tax prep experience and available to work at least 20 hours per week in the United