Remote Tax Expert — Virtual Prep & Guidance

Intuit, Inc.; South Bend (IN); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely with tax preparation, guidance, and clear explanations of tax terms.

You will deliver high-quality customer experiences, support software inquiries, and perform precise tax calculations using our online tools. The role emphasizes strong communication, empathy, and attention to detail, with required PTIN and 20+ hours weekly availability.

Qualifications

• 2+ years of federal and state 1040 tax returns experience for 30+ clients per season.
• Active PTIN required.
• Knowledge of Circular 230.
• Willingness to work at least 20 hours per week.
• Solid computer skills and ability to use video/remote tools.
• Bilingual English/Spanish a plus.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature.
• Handle product/software inquiries and tax calculations.
• Document customer interactions and maintain accurate records.
• Meet KPIs and participate in trainings and validations.

Skills

Tax preparation

Customer service

Communication

Problem solving

Tech savvy

Bilingual English/Spanish

Attention to detail

Tools

Commercial tax software

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely with tax preparation, guidance, and clear explanations of tax terms.

You will deliver high-quality customer experiences, support software inquiries, and perform precise tax calculations using our online tools. The role emphasizes strong communication, empathy, and attention to detail, with required PTIN and 20+ hours weekly availability.