Remote Tax Pro: Expert Prep & Guidance

Intuit, Inc.; Wichita (KS); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely with expert guidance, detailed explanations, and accurate 1040 preparation support. This virtual role emphasizes clear communication and customer empathy to ensure confident tax outcomes.

You will use state-of-the-art video tools, assist clients from multiple states, meet KPI goals, complete required training, and help drive customer satisfaction while working at least 20 hours per week.

Qualifications

• 2+ years of federal and state individual 1040 tax return preparation for 30+ clients per season.
• Active PTIN and state licenses/certificates as required.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and strong communication skills.

Responsibilities

• Provide tax advice and full-service return preparation and signature.
• Interact with customers via video and audio tools (Smartlook).
• Document customer interactions and maintain accurate records.
• Meet KPI metrics and Big Bet goals.
• Complete required training and development as determined by the business.

Skills

Communication skills

Customer service

Tech proficiency

Critical thinking

Problem solving

Research skills

Bilingual English/Spanish

Education

PTIN required

State license/cert

Tools

Tax software

Video communications software

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely with expert guidance, detailed explanations, and accurate 1040 preparation support. This virtual role emphasizes clear communication and customer empathy to ensure confident tax outcomes.

You will use state-of-the-art video tools, assist clients from multiple states, meet KPI goals, complete required training, and help drive customer satisfaction while working at least 20 hours per week.