Remote Tax Pro — Expert Prep & Customer Guidance

Intuit, Inc.; Philadelphia (Philadelphia County); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers with tax preparation and guidance in a remote, virtual setting. You will help customers complete their federal and state returns, explain tax terminology, and ensure clear, friendly communication.

The role emphasizes accuracy, compliance with Circular 230, and strong customer service. Applicants should have 2+ years of relevant experience, an active PTIN, and be willing to work at least 20 hours per week from

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Active PTIN (Preparer Tax Identification Number) required.
• Knowledge of Circular 230.
• Willingness to work minimum 20 hours per week.
• Proficient with technology and computer software.
• Strong verbal and written communication; professional video/audio presence.
• Ability to work in a fast-paced environment with minimal supervision.
• Must reside in the United States.
• Bilingual English/Spanish is a plus.

Responsibilities

• This is a virtual, customer-facing role using our video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax terminology in everyday language and document interactions.
• Troubleshoot using defined practices and company policies.
• Meet KPI metrics and participate in training and pilot projects.

Skills

Tax preparation

Customer service

Video/remote communication

Bilingual English/Spanish

Communication skills

Independent problem solving

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers with tax preparation and guidance in a remote, virtual setting. You will help customers complete their federal and state returns, explain tax terminology, and ensure clear, friendly communication.

The role emphasizes accuracy, compliance with Circular 230, and strong customer service. Applicants should have 2+ years of relevant experience, an active PTIN, and be willing to work at least 20 hours per week from