Remote Tax Consultant | TurboTax Expert

Intuit, Inc.; Tallahassee (FL); Remote; USD 42,000 - 68,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a tax expert to assist TurboTax customers remotely in the United States. The role requires tax preparation experience, strong communication skills, and the ability to explain tax and technical terms clearly.

You will deliver high-quality customer interactions, handle tax advice and full-service returns, and resolve inquiries using trusted resources. Training and compliance are a part of the job.

Qualifications

• 2+ years of recent experience preparing federal and state tax returns for at least 30 clients per season.
• Must possess or obtain state licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Working knowledge of Circular 230.
• Willing to work minimum 20 hours per week.

Responsibilities

• This is a virtual, customer-facing role; you will interact with customers via video using Smartlook.
• Provide tax advice and full service return preparation and signature.
• Answer product/software questions and tax calculations.
• Document customer interactions and meet KPI metrics.
• Participate in training and professional development as required.

Skills

Customer service

Verbal communication

Written communication

Bilingual (EN/ES)

Education

Active PTIN

State licenses/certificates

Circular 230 knowledge

Tools

Video conferencing

Job description

Intuit is seeking a tax expert to assist TurboTax customers remotely in the United States. The role requires tax preparation experience, strong communication skills, and the ability to explain tax and technical terms clearly.

You will deliver high-quality customer interactions, handle tax advice and full-service returns, and resolve inquiries using trusted resources. Training and compliance are a part of the job.