Remote Tax Advisor & TurboTax Expert

Intuit, Inc.; Shreveport (LA); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a skilled tax professional to assist TurboTax customers remotely. You will guide users through tax preparation, explain tax terms, and deliver high-quality customer interactions while maintaining confidentiality and accuracy.

The role requires 2+ years of federal/state 1040 preparation experience, active PTIN, and strong English/Spanish communication skills. Training and compliance requirements apply.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season using tax software.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Active PTIN required.
• Knowledge of Circular 230 preferred.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Provide tax advice and full service return preparation and signature.
• Explain tax terms and product questions in everyday language.
• Document customer interactions and work toward KPIs and goals.
• Participate in training, pilots, and experience validations as needed.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

PTIN holder

Software proficiency

Education

PTIN

State licenses/certificates

Circular 230 knowledge

Tools

Commercial tax software

Job description

Intuit, Inc. is seeking a skilled tax professional to assist TurboTax customers remotely. You will guide users through tax preparation, explain tax terms, and deliver high-quality customer interactions while maintaining confidentiality and accuracy.

The role requires 2+ years of federal/state 1040 preparation experience, active PTIN, and strong English/Spanish communication skills. Training and compliance requirements apply.