Remote Tax Consultant: Expert Prep & Guidance

Intuit, Inc.; Grand Rapids (MI); Remote; USD 31,000 - 39,000; Part time

Benefits offered by this job

Cash bonus possible

Equity rewards

Benefits package

Job summary

Intuit is hiring for a virtual Tax Associate to assist TurboTax customers with federal and state returns. The role emphasizes tax knowledge, clear communication, and friendly service across the US.

You will guide customers through tax preparation, answer software questions, document interactions, and maintain security and compliance standards. This remote position requires at least 20 hours per week, strong video/phone communication, and the ability to learn with ongoing training and KPI-driven

Qualifications

• 2+ years of federal and state 1040 return prep for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses.
• Willing to work a minimum of 20 hours per week.
• Strong tech proficiency.

Responsibilities

• Interact with customers virtually using Smartlook for tax guidance.
• Provide tax advice and full service return preparation.
• Explain tax terms in everyday language.
• Document customer interactions and meet KPI metrics.
• Complete required training and compliance.

Skills

Tax preparation

Customer service

Communication

Problem solving

Multitasking

Bilingual English/Spanish

Tools

TurboTax software

Smartlook video software

Video conferencing

Job description

Intuit is hiring for a virtual Tax Associate to assist TurboTax customers with federal and state returns. The role emphasizes tax knowledge, clear communication, and friendly service across the US.

You will guide customers through tax preparation, answer software questions, document interactions, and maintain security and compliance standards. This remote position requires at least 20 hours per week, strong video/phone communication, and the ability to learn with ongoing training and KPI-driven