Remote Tax Consultant: Expert Returns & Guidance

Intuit, Inc.; Cartersville (GA); A distancia; USD 26.000 - 39.000; Jornada completa

Descripción de la vacante

Intuit, Inc. in the United States is seeking a tax professional with TurboTax experience to guide customers through their tax returns remotely.

You will provide expert tax preparation, explain tax terms, and help customers complete their filings using our online tools. This virtual, customer-facing role requires strong communication, empathy, and the ability to resolve questions efficiently while meeting performance metrics.

Formación

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Must possess or be able to obtain related State licenses/certificates.
• Must have an active PTIN and working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week and reside in the United States.
• Bilingual English/Spanish is a plus.

Responsabilidades

• Virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Communicate complex tax concepts in everyday language and document interactions.
• Meet KPI metrics and participate in training, pilots, and compliance programs.

Conocimientos

Tax preparation

Customer service

Bilingual English/Spanish

Video/online communication

Strong written/verbal communication

Educación

PTIN

State licenses/certificates

Herramientas

TurboTax software

Video communications software (Smartlook)

Descripción del empleo

Intuit, Inc. in the United States is seeking a tax professional with TurboTax experience to guide customers through their tax returns remotely.

You will provide expert tax preparation, explain tax terms, and help customers complete their filings using our online tools. This virtual, customer-facing role requires strong communication, empathy, and the ability to resolve questions efficiently while meeting performance metrics.