Remote Tax Collections Associate — Entry Level

State of Tennessee; Chattanooga (TN); Hybrid; USD 39,000 - 48,000; Full time

Job summary

The State of Tennessee, Department of Revenue, located in Chattanooga, TN, seeks an entry-level Revenue Collection Officer to learn how to collect delinquent taxes from businesses and individuals under supervisory guidance.

You will study tax laws and enforcement procedures, review accounts, negotiate payment options, and research assets to support voluntary compliance while maintaining confidentiality with financial institutions and legal partners.

Qualifications

• Bachelor's degree or 1 year of full-time experience in Collection Services Division; substitutions allowed.
• Substitution of Experience for Education applies: relevant professional experience may substitute for a degree, up to four years.
• Possession of a valid driver's license and reliable transportation may be required.

Responsibilities

• Learns to determine steps to collect delinquent revenue by reviewing and negotiating payment options to delinquent taxpayers and/or business representatives within specified time frames, including processing payments.

Skills

Active Learning

Complex Problem Solving

Negotiation

Service Orientation

Time Management

Education

Bachelor's degree

1 year of experience in Collection Services Division

Tools

Computer

Phone/Headset

Office equipment

Job description

The State of Tennessee, Department of Revenue, located in Chattanooga, TN, seeks an entry-level Revenue Collection Officer to learn how to collect delinquent taxes from businesses and individuals under supervisory guidance.

You will study tax laws and enforcement procedures, review accounts, negotiate payment options, and research assets to support voluntary compliance while maintaining confidentiality with financial institutions and legal partners.