Remote Tax Associate - Expert Tax Prep & Support

Jobtome; Springfield Township (OH); Remote; USD 26,000 - 34,000; Part time

Job summary

Intuit seeks a detail-oriented tax professional for a virtual, customer-facing role. You will assist customers with tax returns, provide expert guidance, and use TurboTax software to deliver accurate results.

You’ll engage via video tools, document interactions, and maintain high service standards in a fast-paced setting. Requirement includes 2+ years of filing experience, PTIN, knowledge of Circular 230, and the ability to work at least 20 hours weekly.

Qualifications

• 2+ years of recent federal/state tax return prep for multiple clients.
• Active PTIN and ability to obtain state licenses as required.
• Working knowledge of Circular 230 and tax rules.
• Willing to work minimum 20 hours per week.
• Proficient with computers and software; strong online communication.
• Strong verbal and written English communication; Spanish a plus.

Responsibilities

• Provide tax advice and full-service return preparation for TurboTax customers.
• Interact with customers via our video communications software.
• Resolve inquiries using official resources and clear language.
• Document interactions and meet KPI metrics and goals.
• Complete required training and development as directed.

Skills

Tax preparation

Customer service

Video support

PTIN

Circular 230

English/Spanish

Remote 20h/wk

Tech proficient

Problem solving

Fast learner

Tools

TurboTax software

Smartlook

Video conferencing tools

Job description

Intuit seeks a detail-oriented tax professional for a virtual, customer-facing role. You will assist customers with tax returns, provide expert guidance, and use TurboTax software to deliver accurate results.

You’ll engage via video tools, document interactions, and maintain high service standards in a fast-paced setting. Requirement includes 2+ years of filing experience, PTIN, knowledge of Circular 230, and the ability to work at least 20 hours weekly.