Remote Tax Associate – Expert Tax Prep & Support

Jobtome; Murfreesboro (TN); Remote; USD 26,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is hiring for a virtual, customer-facing tax professional to assist TurboTax customers with federal and state returns. You will provide tax advice, full-service return preparation and guidance on tax terms, using our video tools to engage customers with empathy and clarity.

The role requires 2+ years of tax prep experience, PTIN, and a willingness to train on company policies and new products. A flexible, remote schedule with performance-based pay is offered.

Qualifications

• 2+ years of recent federal and state 1040 preparation experience.
• Must possess or obtain related state licenses, permits or bonds.
• Active PTIN required.
• Willing to work minimum 20 hours per week.
• Proficient with technology and computer software.

Responsibilities

• Assist TurboTax customers with tax preparation and guidance.
• Provide tax calculations and explanations of terms in plain language.
• Document customer interactions and maintain quality service.
• Meet KPI metrics and participate in training and pilots.

Skills

Tax preparation experience

Customer service

Bilingual English/Spanish

Strong communication

Video interaction

Education

Active PTIN

State licenses/permits

Tools

TurboTax

Smartlook

Job description

Intuit is hiring for a virtual, customer-facing tax professional to assist TurboTax customers with federal and state returns. You will provide tax advice, full-service return preparation and guidance on tax terms, using our video tools to engage customers with empathy and clarity.

The role requires 2+ years of tax prep experience, PTIN, and a willingness to train on company policies and new products. A flexible, remote schedule with performance-based pay is offered.