Remote Talking Therapies Webinar Coordinator

NHS Jobs; United States; Remote; USD 29,000 - 37,000; Full time

Benefits offered by this job

Supportive teams

Inclusive culture

Well-being support

Career progression

Mentoring & CPD webinars

Job summary

Vita Health Group seeks an organized administrator to support psycho-educational webinars and clinical teams delivering short-term psychological therapies for depression and anxiety. This home-based role requires occasional office work within 20 miles of listed UK offices, with diverse administrative tasks and strong communication.

Responsibilities include webinar planning, daily link distribution, material handling, attendance monitoring, and data entry in Iaptus.

Qualifications

• IT literate and proficient with Microsoft Office.
• GCSE Maths and English at grade C or above or equivalent.
• Competent in Excel and Microsoft Teams.
• Experience dealing with the public via telephone and email, min 2 years.
• Minimum 2 years in an administration role.

Responsibilities

• Plan and set up webinars on Iaptus and webinar platforms ahead of sessions.
• Prepare and send links and booklets daily for webinars.
• Collate and email handouts and course materials as required.
• Update and adapt webinar records as needed.
• Upload/make changes to webinar sessions on Iaptus and platforms.
• Monitor attendance for each webinar session.
• Make high-volume outbound calls to clients regarding webinars and resolve basic IT issues.
• Record national outcomes data using Iaptus.
• Manage non-attendance and non-response per policy; handle course completion discharges.

Skills

IT literate

GCSE Maths & English

Excel

MS Teams

Telephone support

Email communication

Administration experience

Time management

Problem solving under pressure

Education

GCSE Maths and English

Tools

Iaptus

Webinar platforms

Job description

Vita Health Group seeks an organized administrator to support psycho-educational webinars and clinical teams delivering short-term psychological therapies for depression and anxiety. This home-based role requires occasional office work within 20 miles of listed UK offices, with diverse administrative tasks and strong communication.

Responsibilities include webinar planning, daily link distribution, material handling, attendance monitoring, and data entry in Iaptus.