Remote Systems Management & Configuration Lead

Optum; La Crosse (WI); Remote; USD 73,000 - 130,000; Full time

Job summary

UnitedHealth Group in the United States is seeking a Systems Analyst IV to lead and govern practices ensuring system stability, configuration integrity, and operational excellence. You will architect end-to-end configuration changes, lead major incident response, and collaborate with leaders across Product, Engineering, Architecture, and Operations.

You’ll drive modernization initiatives, implement advanced monitoring, and mentor analysts while shaping long-range plans for Systems Management

Qualifications

• 6+ years of experience in systems analysis, configuration, or enterprise operations.
• 3 years of experience with SQL/data analysis skills and understanding of cross system dependencies.
• 1 year of experience leveraging AI or automation tools within the software delivery lifecycle to improve quality, efficiency, or insight.
• United States citizenship is required for this position.
• Must be able to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance.

Responsibilities

• Lead major incident command, triage, and cross-team coordination.
• Implement and improve system monitoring, logging, and alert mechanisms.
• Identify systemic issues and propose durable technical or operational solutions.
• Design, build, and validate complex configuration changes end-to-end.
• Establish configuration standards, patterns, and review practices.
• Lead refinement discussions for system work and configuration tasks.
• Mentor Systems Analyst team members to build technical depth.

Skills

SQL/Data analysis

AI/Automation tools

Systems analysis

Cross-system dependencies

Mentoring

Incident management

Education

Bachelor's Degree in Computer Science or MIS

Tools

Azure

CI/CD

Observability stacks

Elasticsearch

Dynatrace

Grafana

Azure DevOps

Job description

UnitedHealth Group in the United States is seeking a Systems Analyst IV to lead and govern practices ensuring system stability, configuration integrity, and operational excellence. You will architect end-to-end configuration changes, lead major incident response, and collaborate with leaders across Product, Engineering, Architecture, and Operations.

You’ll drive modernization initiatives, implement advanced monitoring, and mentor analysts while shaping long-range plans for Systems Management