Remote Systems Engineer - Nexthink & End-User Experience

The Fannie Mae; Reston (VA); Hybrid; USD 96,000 - 124,000; Full time

Job summary

Fannie Mae is seeking a Systems Engineer – Nexthink to enhance the digital experience for thousands of employees. You will design telemetry-driven solutions, automate remediation, and create Nexthink content, dashboards, and workflows across Windows and macOS endpoints.

The role emphasizes collaboration with endpoint engineering, collaboration technology, and support teams, and supports a hybrid work model in Reston, VA.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 4+ years in systems/endpoint engineering or related field.
• Experience with Windows and macOS endpoints.
• Experience with Intune, JAMF, Entra ID, or related tools.
• Automation scripting with PowerShell or Bash.
• Familiarity with ITSM processes.

Responsibilities

• Lead Nexthink telemetry initiatives to monitor device health and performance.
• Design telemetry-driven solutions and automate remediation.
• Create and maintain Nexthink content, dashboards, and workflows.
• Collaborate with endpoint engineering and support teams to resolve issues.

Skills

Systems engineering

Endpoint engineering

Automation scripting

IT service management

Cross-team collaboration

Curiosity/adaptability

Education

Bachelor's degree in IT/CS/Engineering

Tools

Microsoft Intune

JAMF

Azure AD Entra ID

PowerShell

Job description

Fannie Mae is seeking a Systems Engineer – Nexthink to enhance the digital experience for thousands of employees. You will design telemetry-driven solutions, automate remediation, and create Nexthink content, dashboards, and workflows across Windows and macOS endpoints.

The role emphasizes collaboration with endpoint engineering, collaboration technology, and support teams, and supports a hybrid work model in Reston, VA.