Device Experience Platform Developer

Adobe Inc.; San Jose (CA); On-site; USD 151,000 - 218,650; Full time

Job summary

Adobe Inc. in California is seeking a Device Experience Platform Engineer to administer and optimize the Nexthink platform, turning device telemetry into actionable insights and automated workflows that improve device reliability and user satisfaction.

This hands-on role requires Nexthink expertise, strong scripting (PowerShell), and the ability to translate experience data into measurable outcomes. You will collaborate with Endpoint, Workplace, and IT Operations to drive platform evolution and

Qualifications

• Hands-on Nexthink administration and engineering experience.
• Expertise in Remote Actions, Flow, NQL, dashboards.
• Advanced PowerShell scripting.
• Experience with REST APIs.
• Strong Windows endpoint and Intune knowledge.

Responsibilities

• Administer and maintain the Nexthink platform, including configuration, upgrades, feature onboarding, and governance.
• Own platform health, data quality, and reliability.
• Establish standards and protocols.
• Analyze telemetry, DEX scores, and sentiment data.
• Build dashboards and reports.
• Track key performance indicators and trends.
• Develop Remote Actions using PowerShell.
• Build workflows using Nexthink Flow.
• Create NQL queries.
• Integrate Nexthink with Intune, M365, APIs, and IT systems.
• Partner with endpoint and operations teams.
• Evaluate new Nexthink features and drive platform evolution.

Skills

Nexthink administration

Remote Actions

Nexthink Flow

NQL

Dashboards

PowerShell scripting

REST APIs

Windows endpoint

Intune knowledge

Job description

Device Experience Platform Engineer - Nexthink

The Device Experience Platform Engineer is responsible for the administration, development, and continuous optimization of the Nexthink platform to improve enterprise Digital Employee Experience (DEX). This role partners closely with Endpoint, Workplace, and IT Operations teams to transform device telemetry into actionable insights, proactive remediations, and automated workflows that improve device reliability, performance, and end-user satisfaction. This is a hands‑on engineering role requiring deep Nexthink expertise, strong scripting and automation skills, and the ability to translate experience data into measurable outcomes.

Key Responsibilities

• Nexthink Platform Administration & Governance:
  • Administer and maintain the Nexthink platform, including configuration, upgrades, feature onboarding, and governance.
  • Own platform health, data quality, and reliability.
  • Establish standards and protocols.
• Digital Experience Analytics & Insights:
  • Analyze telemetry, DEX scores, and sentiment data.
  • Build dashboards and reports.
  • Track key performance indicators and trends.
• Nexthink Development & Automation:
  • Develop Remote Actions using PowerShell.
  • Build workflows using Nexthink Flow.
  • Create NQL queries.
• Integration & Engineering Enablement:
  • Integrate Nexthink with Intune, M365, APIs, and IT systems.
  • Partner with endpoint and operations teams.
• Continuous Improvement:
  • Evaluate new Nexthink features and drive platform evolution.

Required Qualifications

• Hands‑on Nexthink administration and engineering experience.
• Expertise in Remote Actions, Flow, NQL, dashboards.
• Advanced PowerShell scripting.
• Experience with REST APIs.
• Strong Windows endpoint and Intune knowledge.

Preferred Qualifications

• Enterprise DEX experience.
• ITSM integration familiarity.
• Excellent communication skills.

What Success Looks Like

• Improved DEX scores.
• Reduced incidents through automation.
• High Nexthink adoption.
• Scalable, well‑governed platform.

Adobe is proud to be an Equal Employment Opportunity employer.

Expected Pay Range

The U.S. pay range for this positionis $115,200 -- $218,650 annually. In California, the pay range for this position is $151,000 - $218,650.