Remote Systems Analyst: ITSM & ServiceNow

UPMC; Pittsburgh (Allegheny County); Remote; USD 70,000 - 95,000; Full time

Job summary

A healthcare organization is seeking a Systems Analyst - Intermediate. This remote role focuses on providing analytical services, defining requirements, and developing computer applications. Ideal candidates will excel in problem-solving and collaboration, with at least 2 years of relevant experience. Responsibilities include documenting requirements, supporting service requests, and participating in stakeholder workshops.

Qualifications

• Typically 2+ years of experience with modern technology and application support.
• Proven ability to gather and document requirements.
• Experience with structured requirements and specifications is preferred.

Responsibilities

• Document functional requirements for business processes.
• Support the creation of service request processes.
• Conduct stakeholder interviews to gather requirements.
• Participate in UAT cycles to validate system functionality.

Skills

Analytical skills

Communication skills

Attention to detail

Collaboration

Job description

A healthcare organization is seeking a Systems Analyst - Intermediate. This remote role focuses on providing analytical services, defining requirements, and developing computer applications. Ideal candidates will excel in problem-solving and collaboration, with at least 2 years of relevant experience. Responsibilities include documenting requirements, supporting service requests, and participating in stakeholder workshops.