Remote Tier II Systems Administrator

The Reynolds and Reynolds Company; Raleigh (NC); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, life insurance

401(k) with up to 6% matching

Paid holidays, vacation and sick days

Job summary

A leading technology solutions provider is seeking a remote Systems Administrator in Raleigh, NC. This individual will handle escalated troubleshooting and administration directly for clients at all IT service levels. The position requires at least 2 years of experience in a similar role, strong knowledge of Windows Active Directory, and proficiency in TCP/IP protocols. Benefits include medical insurance, a 401(k) with matching, and paid time off.

Qualifications

• At least 2 years in a Tier II or System Administrator role is required.
• Knowledge and experience with Windows Active Directory domains required.
• Proficient with TCP/IP protocols and related hardware.

Responsibilities

• Troubleshoot and resolve issues with customer equipment including workstations and servers.
• Act as the owner of critical client issues and outages.
• Document customer issues, troubleshooting steps, and resolutions.

Skills

Troubleshooting

Windows Active Directory

TCP/IP protocols

Network and local printer troubleshooting

VoIP

Education

One-year certificate from a college or technical school

Job description

A leading technology solutions provider is seeking a remote Systems Administrator in Raleigh, NC. This individual will handle escalated troubleshooting and administration directly for clients at all IT service levels. The position requires at least 2 years of experience in a similar role, strong knowledge of Windows Active Directory, and proficiency in TCP/IP protocols. Benefits include medical insurance, a 401(k) with matching, and paid time off.