Remote Surgery Scheduler | Scheduling & Patient Services

OhioHealth Corporation; Ohio; Remote; USD 22,000 - 33,000; Full time

Job summary

OhioHealth Corporation in Riverside is seeking a Surgery Scheduler to handle daily scheduling of inpatient and outpatient procedures, verify demographics and insurance, and guide patients on check-in and preparation. This remote, full-time role emphasizes high service standards, familiarity with medical terminology, and a background in healthcare or scheduling.

On-site is not required; we support efficient patient flow and manage appeals for denied procedures.

Qualifications

• Knowledge of medical procedures
• Basic computer and typing skills
• 2 years experience in a healthcare setting or 2 years scheduling experience
• 2 years secretarial or unit clerk experience

Responsibilities

• Scheduling functions: screens and directs calls, schedules patient services, pre-registration updates, coordinates cancellations and rescheduling, monitors daily schedules.
• Customer service: handles calls promptly, informs management of complaints, maintains confidentiality.
• Assists interdepartment communication with physicians, managers, and staff.
• Identifies and implements problem solutions and participates in process improvements.

Skills

Customer service

Scheduling

Medical terminology

Data entry

Education

High School or GED

Job description

OhioHealth Corporation in Riverside is seeking a Surgery Scheduler to handle daily scheduling of inpatient and outpatient procedures, verify demographics and insurance, and guide patients on check-in and preparation. This remote, full-time role emphasizes high service standards, familiarity with medical terminology, and a background in healthcare or scheduling.

On-site is not required; we support efficient patient flow and manage appeals for denied procedures.