Remote Supports Planner - Community Care Coordinator

The Coordinating Center; Baltimore (MD); On-site; USD 75,651,000 - 78,512,000; Full time

Benefits offered by this job

Medical FSA/HSA

Dental & Vision

403b matched

Job summary

The Coordinating Center is hiring Supports Planners to provide home-based care coordination for clients with complex medical and behavioral health needs across Maryland. You will collaborate with clients, families, and providers to create person-centered goals and connect them with community resources.

You will conduct assessments, develop service plans, and monitor progress while visiting client homes and coordinating care by phone or in person.

Qualifications

• At least one year of experience in case management/coordinating services for individuals with complex medical needs and/or behavioral health needs of all ages is required.
• Bachelor’s degree in human service focus (psychology, social work, public health, etc.) is strongly preferred.
• Experience working with Medicaid and community resources is strongly preferred.

Responsibilities

• Utilize assessments and information from various sources regarding medical, psychological, and social factors to evaluate and advocate for client needs.
• Develop an individualized person-centered plan of service for each client, recommending supports and services.
• Use critical thinking skills to troubleshoot conflicts or barriers within the support team including service issues and client crises.
• Perform quarterly on-site visits to homes, nursing facilities, and community locations and monthly telephonic care coordination.
• Locate appropriate resources for clients and work collaboratively with community agencies and providers to achieve desired client outcomes.
• Assist individuals with developing life goals and monitors progress to ensure health and safety in the community.
• Obtain and monitor estimates from various service providers including medical equipment and supplies.
• Adhere to contractual billing guidelines when documenting all activities and tasks, including entering case notes and other documentation in multiple electronic database systems.
• Assist in client transitions from medical facilities to a community setting.
• Work collaboratively with our Nurse and Social Work consultants to resolve issues for those with complex medical and/or psychosocial needs.
• Prioritize, develop, and manage your own schedule to ensure timely completion of work.

Skills

Case management

Care coordination

Client advocacy

Education

Bachelor's degree in Human Services or related field

Job description

The Coordinating Center is hiring Supports Planners to provide home-based care coordination for clients with complex medical and behavioral health needs across Maryland. You will collaborate with clients, families, and providers to create person-centered goals and connect them with community resources.

You will conduct assessments, develop service plans, and monitor progress while visiting client homes and coordinating care by phone or in person.