Remote Support Engineer Intern for Shopify E-commerce Tools

Pasilobus; United States; Remote; USD 17,000 - 28,000; Part time

Benefits offered by this job

Remote work experience

Shopify website development exposure

Job summary

Pasilobus, Inc. in Seattle, WA, is seeking a student engineer to support clients and assist with Pasilobus applications. You will respond to inquiries and help customers while gaining real-world experience in e-commerce tools.

This role requires 5-10 hours per week and an engineering background in CS or software development. Strong communication and reliability are essential, with opportunities to contribute ideas and learn internal systems.

Qualifications

• Engineering background in Computer Science or Software Development.
• Strong written communication via email and Slack.
• Able to track tasks and manage time effectively.
• Professional, customer-focused with confidentiality and transparency.

Responsibilities

• Respond to client enquiries and assist with Pasilobus applications.
• Rotate across areas of responsibility and contribute ideas for improvement.
• Engage with customers, offering service and/or sales when needed.
• Recommend improvements to management on customer service and operations.
• Learn and master internal software systems.

Skills

Written communication

Task tracking

Time management

Professionalism

Customer focus

Confidentiality

Transparency

Education

Engineering background in CS/Software Dev

Job description

Pasilobus, Inc. in Seattle, WA, is seeking a student engineer to support clients and assist with Pasilobus applications. You will respond to inquiries and help customers while gaining real-world experience in e-commerce tools.

This role requires 5-10 hours per week and an engineering background in CS or software development. Strong communication and reliability are essential, with opportunities to contribute ideas and learn internal systems.