Remote Supplier Success Manager (GovTech SaaS)

SOVRA; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive health and medical覆盖

Paid time off

Structured learning and development

Paid parental leave

Job summary

SOVRA is seeking a Supplier Success Manager to support new public procurement programs across the United States. This remote role emphasizes onboarding suppliers, developing plans to promote awarded contracts, and direct engagement through one-to-one meetings, webinars, and outreach.

You will collaborate with account management, supplier enablement, supplier compliance, and program success teams, traveling up to 25% for conferences and events.

Qualifications

• 3–6+ years in customer success, account management, partnerships, or client services.
• Public procurement or GovTech experience.
• SaaS experience and ability to connect a program to customer and supplier needs.
• Consultative communication with webinars or virtual events.
• Strategic planning and management of business/marketing plans.
• Operational discipline across CRM and cross-functional partners.
• Authorization to work in the US — no visa sponsorship.

Responsibilities

• Onboard suppliers into SOVRA programs and guide participation through required steps.
• Lead one-to-one supplier meetings to clarify opportunities and next steps.
• Build consistent outreach cadences across live conversations, email, webinars, and events.
• Help suppliers develop marketing plans to promote contracts to local government agencies.
• Maintain thoughtful follow-ups when outreach does not generate a response.
• Develop market view and strategy for vendor outreach and contract promotion.
• Coordinate with cross-functional teams to ensure a consistent supplier experience.
• Represent SOVRA at conferences and trade shows; travel up to 25%.

Skills

Customer success

Account management

Partnerships

Client services

Job description

SOVRA is seeking a Supplier Success Manager to support new public procurement programs across the United States. This remote role emphasizes onboarding suppliers, developing plans to promote awarded contracts, and direct engagement through one-to-one meetings, webinars, and outreach.

You will collaborate with account management, supplier enablement, supplier compliance, and program success teams, traveling up to 25% for conferences and events.