Remote Student Success Specialist

Inside Higher Ed; Dahlonega (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A regional multi-campus university located in Dahlonega, Georgia, is seeking an Online Student Success Advisor. This role involves serving as a liaison and coach for online students, monitoring their progress, and providing resources for successful course completion. Applicants should hold a Bachelor's degree and have at least two years of experience in academic advising. Strong communication skills and detail orientation are essential. This full-time position may involve assisting faculty and maintaining student engagement.

Qualifications

• 2 years of academic counseling, advising, or student success support experience required.
• Experience working in an academic environment.

Responsibilities

• Serves as an eCampus Liaison, Academic Advisor, and Academic Success Coach to online students.
• Regularly monitors student participation and enrollment behavior.
• Supports faculty with student matters related to online program issues.
• Contacts new students to establish and maintain communication.
• Assists students with course registration and troubleshooting registration issues.
• Provides information regarding online courses and available services.

Skills

Strong organizational and communication skills

Detail-oriented

Excellent written and oral communication abilities

Excellent interpersonal and team-work skills

Ability to multitask

Education

Bachelor's degree

Tools

D2L

Job description

A regional multi-campus university located in Dahlonega, Georgia, is seeking an Online Student Success Advisor. This role involves serving as a liaison and coach for online students, monitoring their progress, and providing resources for successful course completion. Applicants should hold a Bachelor's degree and have at least two years of experience in academic advising. Strong communication skills and detail orientation are essential. This full-time position may involve assisting faculty and maintaining student engagement.