Remote Student Success Coach

ABC Education Group; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

Polaris Global Academy is a fully accredited virtual school serving grades 6–12 worldwide. We seek motivated Student Success Coaches to support students from start to finish on their virtual learning journey.

This fully remote role is based in the USA or Europe, with both full-time and part-time positions available. The coach will engage students, monitor progress, and collaborate with Admissions, Academic, Teachers, and Marketing teams to foster a thriving online learning community.

Qualifications

• 2+ years working with students aged 12–18 as a teacher, tutor, advisor, or in another support role.
• 2+ years of fully remote work experience.
• Professional fluency in English, written and spoken.
• Strong organizational skills with a large student caseload and multi-subject tracking.
• Comfort with digital tools including LMS platforms and dashboards.
• Effective stakeholder management with students, parents, and internal teams.
• Cross-cultural communication skills and comfort with international families.
• Willingness to work outside standard business hours across time zones.
• Demonstrated commitment to student wellbeing and growth.

Responsibilities

• Engage students through regular check-ins and personalized communication.
• Monitor academic progress using dashboards and reports; coordinate interventions.
• Collaborate with Admissions, Academic, Teachers, and Marketing teams.
• Maintain access to student-facing tools and ensure families understand how to use them.
• Lead virtual clubs and events to strengthen the community.

Skills

Student engagement

Academic monitoring

Remote work

English fluency

Organization

Digital tools & LMS

Stakeholder management

Cross-cultural communication

Time zone flexibility

Tools

Learning Management System (LMS)

Student dashboards

Digital tools troubleshooting

Job description

Polaris Global Academy is a fully accredited virtual school serving grades 6–12 worldwide. We seek motivated Student Success Coaches to support students from start to finish on their virtual learning journey.

This fully remote role is based in the USA or Europe, with both full-time and part-time positions available. The coach will engage students, monitor progress, and collaborate with Admissions, Academic, Teachers, and Marketing teams to foster a thriving online learning community.