Disability Support Services

Anne Arundel Community College; Arnold (MD); On-site; USD 12,501 - 17,805; Part time

Job summary

Anne Arundel Community College is seeking a Disability Support Services Assistant to support the Disability Support Services (DSS) unit. Duties include answering the appointment line and inbox, scheduling appointments, and assisting students with general DSS questions.

Responsibilities include maintaining DSS files, preparing accommodation forms, and delivering items on campus. Flexible hours with a 20–25 hour work week and a pay rate of $11 per hour.

Qualifications

• Proficiency with standard desktop software (Word, Excel, PowerPoint, Outlook).
• Excellent customer service and interpersonal skills.
• Ability to work independently with minimal supervision and collaboratively with colleagues.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Maintain a professional appearance and demeanor.
• Respect confidentiality and privacy.

Responsibilities

• Answer and manage the DSS appointment line and inbox queries.
• Schedule and coordinate appointments and reminder calls for DSS.
• Maintain and prepare DSS documentation and review files.
• Assist in issuing accommodation forms for students.
• Deliver DSS items to campus departments as needed.
• Support lab activities for students with disabilities.

Skills

Word

Excel

PowerPoint

Outlook

Customer service

Communication

Job description

Department

Disability Support Services

Duties

The Disability Support Services Assistant, under the supervision of Assistant Director of DSS, will support Disability Support Services (DSS) Unit. This position is responsible for answering/maintaining the DSS appointment line, replying to general questions submitted to the DSS inbox, and assisting students and community members who may have general questions regarding DSS. This position will schedule/coordinate appointments and reminder calls for DSS. This position will maintain DSS files by collecting/preparing documentation for review and filing forms/documents. This position will assist in preparing and issuing accommodation forms for students. Maintain/check the DSS drop box. On occasion, this person may deliver DSS items to departments on campus as well as order DSS forms/supplies (in conjunction with the Student Success Office Manager) and serve a lab assistant for students with disabilities. Perform other related duties as assigned.

Qualifications

• Basic knowledge of standard desktop software such as Microsoft Word, Excel and PowerPoint and Outlook.


• Excellent customer service skills and interpersonal skills.


• Ability to work independently with minimal supervision and collaboratively with colleagues.


• Ability to communicate clearly and effectively, both verbally and in writing.


• Ability to maintain a professional appearance and demeanor.


• Ability to respect confidentiality and privacy in all aspects of the position.

Preferred qualifications

• Bilingual


• Knowledge of technology


• Comfortable using social media

Hours

Flexible hours. Monday-Friday, 8 a.m. to 6 p.m., 20-25 hours per week

Compensation

$11

Application

To apply, submit cover letter, resume and completed application to: [e-mail].

For more information, please visit: http://www.aacc.edu/employment/hourly-and-contractual/

Anne Arundel Community College is an Equal Opportunity Employer.