Remote Student Loan Advisor and Rubric QA Specialist

micro1 Inc.; United States; Remote; USD 34,000 - 55,000; Part time

Job summary

micro1 Inc. is seeking a Student Loan Specialist to help evaluate and improve AI systems on federal student loan topics in a remote, short-term project.

You’ll use borrower counseling experience to verify that questions mirror real borrowers’ inquiries and that answers are accurate and useful. As a contractor, you will draft and refine rubrics for IDR, PSLF, and related topics, expand coverage to servicer challenges, and provide actionable feedback to the team.

Qualifications

• At least one year of direct experience advising borrowers on federal student loans.
• Expertise with federal loan repayment strategies, IDR plans, forgiveness programs (e.g., PSLF), deferment, forbearance, and default resolution.
• Practical knowledge of loan servicing operations and servicer-related challenges.
• Strong written and verbal communication skills.
• Experience reviewing or developing guidance documents, rubrics, or training materials in the student loan field.
• Comfort participating in a remote, asynchronous project and providing actionable input via digital platforms.
• US residency and familiarity with current federal student loan regulations and practices.

Responsibilities

• Review sample federal student loan questions, identifying and flagging those that do not reflect real-world borrower inquiries.
• Draft and refine rubrics outlining accurate and comprehensive answers to repayment, forgiveness, and relief program topics (IDR, PSLF).
• Expand rubric coverage to include loan servicing challenges, deferment, forbearance, and default management scenarios.
• Evaluate AI-generated answers using your rubrics, checking for inaccuracies, missing details, or outdated guidance.
• Provide concise, constructive written feedback to the project team asynchronously.
• Spot and communicate instances of incorrect guidance, ambiguous borrower communication, or problematic servicing advice.
• Collaborate with other experts to ensure rubrics and feedback reflect current federal student loan practices.

Skills

Communication skills

Remote collaboration

Attention to detail

Job description

micro1 Inc. is seeking a Student Loan Specialist to help evaluate and improve AI systems on federal student loan topics in a remote, short-term project.

You’ll use borrower counseling experience to verify that questions mirror real borrowers’ inquiries and that answers are accurate and useful. As a contractor, you will draft and refine rubrics for IDR, PSLF, and related topics, expand coverage to servicer challenges, and provide actionable feedback to the team.