Remote Student Accountability Case Manager

Penn State University; University Park (IL); Hybrid; USD 54,000 - 78,000; Part time

Benefits offered by this job

75% tuition discount

Job summary

Penn State University is seeking a Student Accountability Case Manager to support accountability, conflict resolution, and student success. The role involves case assessment, meetings with involved parties, and managing resolutions with an emphasis on education and community standards.

Reporting to the Associate Director for Student Accountability & Conflict Response, you will handle case progression, maintain accurate records, and serve as an impartial decision-maker in administrative

Qualifications

• Master’s Degree with 1+ years of relevant experience or equivalent combination of education and experience.

Responsibilities

• Organize, manage, and track student misconduct reports and cases in the Maxient system.
• Serve as Case Manager in formal student conduct, including notices, meetings, records, communications, and resolutions.
• Apply impartial decision-making using standard of evidence; issue timely, well-supported decisions.
• Develop educational, reflective, and restorative outcomes and monitor action plans for compliance.

Skills

Case management

Record keeping

Conflict resolution

Education

Master’s Degree

Job description

Penn State University is seeking a Student Accountability Case Manager to support accountability, conflict resolution, and student success. The role involves case assessment, meetings with involved parties, and managing resolutions with an emphasis on education and community standards.

Reporting to the Associate Director for Student Accountability & Conflict Response, you will handle case progression, maintain accurate records, and serve as an impartial decision-maker in administrative