Remote Strategic Product Consulting Manager

Procore Technologies, Inc.; Austin (TX); Remote; USD 158,000 - 217,000; Full time

Job summary

Procore is hiring a Manager, Strategic Product Consultants to lead the SPC Owners team, establishing operations, goals, and daily guidance. You will mentor professionals, onboard new hires, and drive performance aligned with company objectives.

You will report to the Senior Manager, Strategic Product Consultant and may work from Carpinteria, CA; Austin, TX; Tampa, FL; or remotely from a US location. Immediate start is preferred.

Qualifications

• 2+ years of experience in SaaS Management or Team Lead role.
• 3+ years in professional services on SaaS platforms, including onboarding, training and client relationships.
• Excellent interpersonal, verbal, and written communication skills.
• Understanding of business transformation, growth, and development of consulting services within a Professional Services organization.
• Enthusiastic and creative leader who can inspire and motivate others.
• Deep understanding of value drivers in recurring revenue business models.
• Strong problem-solving, analytical, and process-oriented mindset.
• Track record as an early adopter for driving change and a demonstrated desire for continuous learning and improvement.
• Bachelor's degree or equivalent in Business or related field preferred.

Responsibilities

• Lead and guide SPC responsibilities to drive new initiatives and lead process changes
• Provide expertise for escalated client issues or objection handling
• Demonstrate business growth and transformation within a team that drives Professional Services value to customers
• Engage with Global Professional Services and Customer Success Leadership on team wins and losses
• Establish and maintain job expectations; plan, monitor, and appraise performance results
• Inspire team members to achieve high results and metrics; develop and manage team objectives, messaging, and updates
• Recruit, mentor, and develop team members by identifying training opportunities, establishing career paths, and managing peer shadowing

Skills

SaaS management

Team leadership

Client relationship management

Communication skills

Business transformation

Education

Bachelor's degree

Job description

Procore is hiring a Manager, Strategic Product Consultants to lead the SPC Owners team, establishing operations, goals, and daily guidance. You will mentor professionals, onboard new hires, and drive performance aligned with company objectives.

You will report to the Senior Manager, Strategic Product Consultant and may work from Carpinteria, CA; Austin, TX; Tampa, FL; or remotely from a US location. Immediate start is preferred.