Remote Strategic MSP Solutions Architect

Rightworks LLC; Nashua (NH); Hybrid; USD 120,000 - 195,000; Full time

Benefits offered by this job

Disability insurance

Life insurance

401K match

Medical coverage

Dental coverage

Vision coverage

Paid time off

Volunteer time off

Equal Opportunity Employer

Job summary

Rightworks LLC is seeking an experienced Strategic Sales Engineer to act as the technical backbone for the sales organization in MSP environments. You will collaborate with Strategic Account Executives to assess risks, define future-state requirements, and present solutions that improve security, productivity, and resilience.

You will translate complex technical concepts into business outcomes for SMB decision-makers, support RFP/RFI responses, and help with solution design across managed IT

Qualifications

• 5+ years of experience in a technical pre-sales role (Sales Engineer, Solutions Engineer, etc.).
• Experience in MSP, managed services, cybersecurity, Microsoft, cloud services, VAR, or IT services.
• Strong understanding of Microsoft 365, Microsoft security, cloud infrastructure, and related delivery models.
• Ability to translate technical complexity into business value for SMB stakeholders.

Responsibilities

• Deliver technical presentations, product demonstrations, and solution workshops.
• Lead technical portions of RFP/RFI responses with accurate documentation.
• Design future-state architectures for managed IT services, cybersecurity, cloud hosting, and AI-enabled offerings.
• Support cross-sell and expansion by validating technical fit for additional services.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field

Tools

Salesforce

ConnectWise

Autotask

IT Glue

Quotewerks

Job description

Rightworks LLC is seeking an experienced Strategic Sales Engineer to act as the technical backbone for the sales organization in MSP environments. You will collaborate with Strategic Account Executives to assess risks, define future-state requirements, and present solutions that improve security, productivity, and resilience.

You will translate complex technical concepts into business outcomes for SMB decision-makers, support RFP/RFI responses, and help with solution design across managed IT