Remote Strategic Internal Communications Senior Consultant

Liberty Mutual; Boston (MA); On-site; USD 106,000 - 197,000; Full time

Job summary

Liberty Mutual’s Global Risk Solutions is seeking a Senior Consultant for Internal Communications to define and execute the internal comms strategy across North America. The role partners with senior leaders to deliver aligned, effective messages for 6,500 employees and coordinates across teams and external vendors.

You will drive strategic communications, champion responsible GenAI use, and ensure plans align with brand and enterprise goals while delivering measurable results across the North

Qualifications

• Bachelor's degree in Business, Finance, Economics, Communications, English or Journalism (or equivalent experience).
• 7-8 years of relevant and progressively more responsible communications or finance experience, preferably in financial services or operations.
• Strong written and verbal communication and business acumen.
• Strong analytical, organizational and project planning skills with a proven track record of execution.

Responsibilities

• Identify business and communication objectives and translate into strategic communications plans. Recommends internal communications solutions to open ended business challenges.
• Ensures effective delivery of key messages to targeted employee audiences. Ensures alignment with brand, enterprise goals, and culture.
• Proactively identifies and develops opportunities to syndicate content across all audiences and channels, both internally and externally.
• Has oversight for large and/or complex internal communications plans campaigns or projects, such as a workforce transition impacting multiple teams. Influences outcomes with autonomy.
• Performs project management duties to include planning, tracking deliverables, and interfacing with own team as well as working with other areas, internally and with external vendors, for execution.
• Ensures projects are completed within desired budget, schedule and quality limits. Evaluates communication plan effectiveness using appropriate success metrics. Adjusts plans based on employee and management feedback.
• Maintains coordinated calendar of client communications activity and reconciles with the rest of the enterprise-wide communications.

Skills

Business acumen

Consultative skills

Written and verbal communication

Analytical skills

Project planning

Education

Bachelor's degree in Business, Finance, Economics, Communications, English or Journalism

Advanced degree preferred

Job description

Liberty Mutual’s Global Risk Solutions is seeking a Senior Consultant for Internal Communications to define and execute the internal comms strategy across North America. The role partners with senior leaders to deliver aligned, effective messages for 6,500 employees and coordinates across teams and external vendors.

You will drive strategic communications, champion responsible GenAI use, and ensure plans align with brand and enterprise goals while delivering measurable results across the North