Remote Strategic Federal Key Account Manager

smithsgroup2; Edgewood (MD); Remote; USD 93,000 - 140,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Paid time off

Job summary

Smiths Detection in Edgewood, MD, is seeking a Sales Key Account Manager to own day-to-day management of one or more key customers. You will guide the sales process from initial estimates to order handover, coordinating with marketing, finance, and product teams.

You will build strategic account plans, maintain executive relationships, and pursue cross-selling while ensuring compliance and high customer satisfaction. Travel to client sites and trade shows will be required.

Qualifications

• Minimum 5 years of B2B sales account management experience.
• Experience selling into the Federal government is highly preferred.
• Bachelor's degree required; major in business, sales, finance, or technical field preferred.
• Excellent communication and relationship-building skills.

Responsibilities

• Oversee and nurture relationships with key clients.
• Drive solution-based selling to fit client needs.
• Manage contract negotiations and renewals.
• Develop strategic account plans for growth and retention.
• Collaborate with sales, marketing, finance, and product management.
• Track KPIs and report progress to internal stakeholders.

Skills

Account management

Solution-based selling

Client retention

Needs analysis

Cross-selling

Collaboration with sales team

Problem resolution

Strategic planning

Market knowledge

Contract management

CRM processes

Travel

Education

Bachelor's Degree

Tools

MS Office Programs

Job description

Smiths Detection in Edgewood, MD, is seeking a Sales Key Account Manager to own day-to-day management of one or more key customers. You will guide the sales process from initial estimates to order handover, coordinating with marketing, finance, and product teams.

You will build strategic account plans, maintain executive relationships, and pursue cross-selling while ensuring compliance and high customer satisfaction. Travel to client sites and trade shows will be required.