Remote Strategic Account Leader

Wellnecity; Charlotte (NC); Ibrido; USD 90.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Disability coverage

Dental, vision, life insurance

401(k) with Morgan Stanley platform

Paid time off

Descrizione del lavoro

Wellnecity, based in Charlotte, NC, seeks a Lead Account Manager to manage enterprise client relationships, translate data into actionable recommendations, and drive measurable outcomes across the client lifecycle. The role reports to the Chief Commercial Officer and supports onboarding and renewal efforts.

The ideal candidate has 5–7 years in healthcare client services, strong health plan knowledge, and proven cross-functional collaboration skills to deliver continued client value.

Competenze

• Bachelor’s degree in a relevant field; 5–7 years in account management, customer success, or client services in healthcare; Master's may substitute for up to 2 years.

Mansioni

• Own and manage client relationships and delivery of the Wellnecity value proposition through regular client touchpoints.
• Translate data and insights into clear recommendations to help clients understand implications and drive outcomes.
• Serve as a trusted advisor to clients, establishing success plans and achieving client goals.
• Coordinate cross-functional efforts to address client needs and ensure consistent delivery of account outcomes.
• Partner with Implementation for onboarding and transition of new clients into ongoing management.
• Own revenue outcomes including renewals and expansions for assigned clients.
• Engage with VP and C-level executives to grow client partnerships and Wellnecity champions.

Conoscenze

Account management

Customer success

Client services

Healthcare domain knowledge

Cross-functional collaboration

Data-driven recommendations

Stakeholder management

Project management

Formazione

Bachelor’s degree

Master’s degree (substitution possible)

Strumenti

Jira

Confluence

Descrizione del lavoro

Wellnecity, based in Charlotte, NC, seeks a Lead Account Manager to manage enterprise client relationships, translate data into actionable recommendations, and drive measurable outcomes across the client lifecycle. The role reports to the Chief Commercial Officer and supports onboarding and renewal efforts.

The ideal candidate has 5–7 years in healthcare client services, strong health plan knowledge, and proven cross-functional collaboration skills to deliver continued client value.