Remote SSDI Case Manager Assistant

career-opportunities-at-mindset; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote first policy

Growth opportunities

Early responsibility

Entrepreneurial team

Job summary

Mindset Care, Inc. seeks a dedicated Social Security Disability Case Manager Assistant to support clients through the SSDI/SSI application process, gather documentation, advocate on their behalf, and ensure accurate claim processing.

This full-time, remote-first position emphasizes compassionate service, meticulous record-keeping, and staying current with SSA rules, while collaborating with a small, mission-driven team. Growth opportunities available.

Qualifications

• Excellent interpersonal and communication skills.
• Empathetic and capable of providing compassionate support.
• Strong organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.

Responsibilities

• Communicate with Social Security administration officials to resolve issues.
• High call volume
• Keep detailed records of client interactions and claim status updates.
• Stay up-to-date on changes to social security policies and procedures.

Skills

Interpersonal communication

Empathy

Organizational skills

Google Suite

Team collaboration

Education

Bachelor's degree in social work/psychology or related field

Tools

Google Suite

Job description

Mindset Care, Inc. seeks a dedicated Social Security Disability Case Manager Assistant to support clients through the SSDI/SSI application process, gather documentation, advocate on their behalf, and ensure accurate claim processing.

This full-time, remote-first position emphasizes compassionate service, meticulous record-keeping, and staying current with SSA rules, while collaborating with a small, mission-driven team. Growth opportunities available.