Remote SRE: Observability & Cloud Resilience

Skyward; Rockville (MD); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with 4% employer contribution

Company provided laptop

Paid time off and holidays

Professional development budget

Job summary

Skyward in Rockville, MD is seeking a Site Reliability Engineer to join a mission-driven team modernizing CMS data platforms with AI-driven solutions.

You will manage AWS environments, build observability, and implement IaC with Terraform/Ansible, Jenkins, and Docker, ensuring reliability and cost efficiency. We value collaboration, continuous learning, and a flexible work approach with remote options.

Qualifications

• A bachelor’s degree in computer science, engineering, or a related field (or equivalent hands-on experience).
• 3-5 years of experience in site reliability, systems, or cloud engineering, with meaningful time spent in AWS environments.
• Solid working knowledge of core AWS services, architecture, and best practices.
• Hands-on experience with infrastructure-as-code tools (Terraform, Ansible, or CloudFormation).
• A good understanding of CI/CD pipelines and automation tools (Jenkins, GitLab CI, or similar).
• Comfort scripting and automating in Python.
• Familiarity with monitoring and observability tooling (CloudWatch, New Relic, Splunk, or comparable).

Responsibilities

• Join CMS team as it merges and modernizes enterprise knowledge and data systems into a single AI-driven platform.
• Operate and tune AWS environments to meet infrastructure and application availability SLAs, even during transition.
• Build observability with dashboards and alerts; establish performance baselines to spot degradation early.
• Write infrastructure-as-code and support CI/CD pipelines and Docker workloads for repeatable deployments.
• Define and track SLIs/SLOs, and produce performance/load/bottleneck reports for smarter decisions.
• Optimize for performance, security, and cost using AWS Trusted Advisor.
• Support security/compliance modernization and move toward continuous ATO within RMF-boundary.
• Strengthen resilience with disaster recovery and COOP planning.
• Own incidents end to end; drive blameless post-mortems and preventative fixes.

Skills

Strong problem-solving

Clear communication

Adaptability

Education

Bachelor's degree in CS/Engineering/related field

Tools

Terraform

Ansible

CloudFormation

Jenkins

GitLab CI

Python

Docker

CloudWatch

New Relic

Splunk

Job description

Skyward in Rockville, MD is seeking a Site Reliability Engineer to join a mission-driven team modernizing CMS data platforms with AI-driven solutions.

You will manage AWS environments, build observability, and implement IaC with Terraform/Ansible, Jenkins, and Docker, ensuring reliability and cost efficiency. We value collaboration, continuous learning, and a flexible work approach with remote options.